Terms and Conditions for WORKXCITY

Effective Date: March 19, 2025

Welcome to WORKXCITY! By accessing and using our website, you agree to the following Terms and Conditions. These terms govern your use of the website and the purchase of products from our store. Please read them carefully before proceeding with any transactions or using our services.

1. General Information

WORKXCITY is a luxury jewelry brand based in Cleveland, Ohio, offering high-quality, beautifully crafted jewelry. Our website is located at https://workxcity.xyz/. By accessing or using our site, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

2. Account Creation

To place an order or access certain features of our website, you may be required to create an account. When registering an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.

If you believe there has been unauthorized access to your account, please contact us immediately at info@workxcity.xyz.

3. Use of Website

You agree to use our website only for lawful purposes and in a manner that does not infringe on the rights of others or restrict their use and enjoyment of the website. You shall not use our website to transmit harmful or unlawful content, including viruses, spam, or other malicious software.

4. Product Information

While we strive to provide accurate descriptions, images, and prices of all products on our website, errors may occur. We reserve the right to correct any inaccuracies or omissions, including pricing errors, without prior notice. Product availability is also subject to change, and we cannot guarantee that all products will be in stock at all times.

5. Order Acceptance

When you place an order with WORKXCITY, you will receive an order confirmation email. This is not an acceptance of your order, but a confirmation that we have received it. Your order will be processed and shipped once payment has been successfully completed and the products are available. WORKXCITY reserves the right to refuse or cancel any order at its discretion, including, but not limited to, orders with incorrect pricing or payment issues.

6. Payment Terms

We accept various payment methods, including credit cards, PayPal, and other secure payment options. Payment must be made in full before the processing of your order begins. By placing an order, you authorize us to charge the total amount due, including applicable taxes and shipping fees, to the selected payment method.

7. Shipping and Delivery

WORKXCITY offers domestic and international shipping. Shipping fees will be calculated at checkout based on the shipping method and destination. Delivery times may vary depending on the shipping option selected and the location. Please note that we are not responsible for delays caused by third-party carriers or customs clearance.

8. Returns and Exchanges

If you are not satisfied with your purchase, you may request a return or exchange within 14 days from the date of delivery. All items must be returned in their original, unused condition, including tags and packaging. Please note that the cost of return shipping is the responsibility of the customer unless the item is defective or incorrectly shipped.

Refunds will be issued to the original payment method once the returned items are received and inspected. Please refer to our Return and Exchange Policy for further details.

9. Warranty

All jewelry purchased from WORKXCITY comes with a limited warranty against manufacturing defects for one year from the date of purchase. This warranty does not cover damage caused by misuse, accidents, or normal wear and tear. For warranty claims, please contact us with proof of purchase.

10. Privacy and Security

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data. By using our website, you consent to the collection and use of your personal information as described in our Privacy Policy.

11. Intellectual Property

All content on our website, including text, images, graphics, logos, and software, is the property of WORKXCITY and is protected by copyright, trademark, and other intellectual property laws. You may not use, copy, or distribute any content from the website without prior written consent from WORKXCITY.

12. Limitation of Liability

WORKXCITY is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or the purchase of products. In no event shall our liability exceed the total amount paid for the products purchased.

13. Modifications to Terms and Conditions

WORKXCITY reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review these Terms periodically to stay informed of any changes.

14. Governing Law

These Terms and Conditions are governed by the laws of the state of Ohio, United States. Any disputes arising from your use of the website or purchase of products will be subject to the exclusive jurisdiction of the courts in Cleveland, Ohio.

15. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Thank you for choosing WORKXCITY for your luxury jewelry needs. We appreciate your business and look forward to serving you.