Sales Policy for WORKXCITY

Effective Date: March 19, 2025

At WORKXCITY, we are committed to providing high-quality, luxurious jewelry while ensuring an excellent shopping experience for our customers. Our Sales Policy outlines the terms and conditions governing the purchase of products from our website. By making a purchase, you agree to be bound by the following terms.

1. Product Information

We strive to provide accurate and up-to-date product information, including descriptions, prices, and availability. However, prices and availability are subject to change without notice. WORKXCITY reserves the right to modify or discontinue products at any time.

2. Order Process

When you place an order on our website, you will receive an order confirmation email. This confirmation will include the details of your purchase. Please review the order carefully. WORKXCITY reserves the right to accept or decline any order for reasons including, but not limited to, product availability, errors in pricing, or issues with payment processing.

3. Payment

We accept various forms of payment, including major credit cards, PayPal, and other secure payment methods. All payments are processed securely, and by completing a purchase, you confirm that the payment method is valid and you are authorized to use it. Full payment is required before your order is processed and shipped.

4. Shipping and Delivery

WORKXCITY offers reliable shipping options for domestic and international orders. Shipping fees are calculated at checkout based on your delivery location. While we aim to process and ship all orders promptly, delivery times may vary depending on the shipping method and location. Please note that WORKXCITY is not responsible for delays caused by third-party shipping carriers or customs.

5. Returns and Exchanges

We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may request a return or exchange within 14 days of receiving the product. All returned items must be in their original condition, unused, and with all tags and packaging intact. Returns are subject to approval, and shipping fees for returns are the responsibility of the customer unless the item is defective or incorrectly shipped.

6. Warranty

All jewelry purchased from WORKXCITY is covered by a limited warranty against manufacturing defects for a period of one year from the date of purchase. This warranty does not cover damage caused by misuse, accidents, or normal wear and tear. Please keep your proof of purchase in case you need to file a warranty claim.

7. Customer Support

If you have any questions or need assistance regarding your purchase, please feel free to contact our customer service team. You can reach us at the following:

Our customer support team is available Monday through Friday from 9:00 AM to 5:00 PM (Eastern Time).

8. Privacy and Security

At WORKXCITY, your privacy is our priority. We take extensive measures to ensure that your personal information, including payment details, is secure. For more information on how we collect, use, and protect your data, please refer to our Privacy Policy on our website.

9. Legal Compliance

By purchasing from WORKXCITY, you agree to comply with all applicable laws and regulations. This Sales Policy is governed by the laws of the state of Ohio, United States. Any disputes arising from the purchase of products will be subject to the exclusive jurisdiction of the courts in Cleveland, Ohio.

10. Modifications

WORKXCITY reserves the right to modify this Sales Policy at any time. Any changes will be posted on our website with the updated effective date. We recommend checking this page regularly to stay informed of any updates.

Thank you for choosing WORKXCITY for your luxury jewelry needs. We appreciate your business and look forward to providing you with exceptional products and service.

For any inquiries, please visit our website or contact us at info@workxcity.xyz.