Payment Policy for WORKXCITY

Effective Date: March 19, 2025

At WORKXCITY, we are dedicated to ensuring a smooth and secure shopping experience for our customers. Our Payment Policy outlines the payment methods we accept and the terms and conditions surrounding payments for purchases made on our website.

By placing an order on our website, you agree to the following terms and conditions:

1. Accepted Payment Methods

We accept a variety of secure payment methods to provide flexibility and convenience to our customers. The following payment methods are accepted for all transactions on the WORKXCITY website:

  • Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: You can securely pay through your PayPal account.
  • Other Secure Payment Options: We may offer additional payment methods, such as mobile wallets (e.g., Apple Pay, Google Pay), depending on your location and the payment options available.

2. Payment Authorization

By placing an order, you authorize WORKXCITY to charge the total amount due, including applicable taxes, shipping fees, and any additional charges, to the payment method you provided during checkout. All payments are processed through secure third-party payment gateways to ensure the protection of your financial information.

3. Order Confirmation and Payment Processing

Once you place an order, you will receive an email confirmation with details of your purchase. Please note that the confirmation does not guarantee the acceptance of your order, as payment authorization must be successfully processed before your order is fulfilled. If there are any issues with your payment or if payment cannot be processed, your order may be canceled or delayed.

4. Currency

All transactions are processed in USD (United States Dollars). If you are shopping from a country outside the United States, your payment will be converted into your local currency by your bank or payment provider, and exchange rates may apply.

5. Security and Privacy

We take your privacy and security seriously. All payment transactions are processed through secure payment gateways that comply with industry standards for data protection. WORKXCITY does not store any sensitive payment information, such as credit card details, on our servers. For more information about how we protect your data, please refer to our Privacy Policy.

6. Payment Declines and Errors

In the event that your payment is declined or cannot be processed, you will be notified during checkout. Please ensure that all billing information is accurate and up to date. If you experience issues with your payment method, we recommend contacting your bank or payment provider for assistance.

7. Sales Tax

Sales tax is applied to all applicable orders in accordance with state and local regulations. The sales tax rate will be calculated at checkout based on the shipping address provided and the products purchased.

8. Payment Errors or Disputes

If you believe there is an error with your payment or if you have any concerns regarding a charge, please contact our customer service team immediately. We will work with you to resolve any discrepancies. If a payment dispute is initiated through your bank or payment provider, we reserve the right to cancel or delay your order until the matter is resolved.

9. Refunds and Cancellations

Refunds will be processed to the original payment method after an order is returned or canceled, in accordance with our Return and Exchange Policy. Please note that refunds may take several business days to reflect in your account, depending on your payment provider’s processing time.

10. Payment Terms for International Orders

For international customers, all payments will be processed in USD. Any currency conversion, taxes, or customs duties incurred during the payment process are the responsibility of the customer. International customers should also be aware that their financial institution or payment provider may charge additional fees for currency conversion or international transactions.

11. Contact Information

If you have any questions or concerns regarding payments, please do not hesitate to reach out to our customer service team. We are here to assist you!

Thank you for choosing WORKXCITY. We appreciate your business and look forward to providing you with the best luxury jewelry shopping experience.